
FAQ
- Accommodation / rooms
- Facilities
- Access / Parking
- Staying with children
- Charges and payment
- Contracted corporate online reservation
- Others
STAY & GUEST ROOMSAccommodation / rooms
[Free Amenities] *Available in the free amenity area.
toothbrush, hairbrush, razor, cotton swab, bath salts, body sponge, skincare
[Room Amenities] *Available in the guest rooms.
2-piece pajamas, disposable slippers, towels, shampoo, conditioner, body wash, deodorant spray, coffee/brack tea
[Equipment in guest rooms]
LCD TV, free Wi-Fi, extension telephone, refrigerator, toilet with washing machine, air purifier, hair dryer, electric kettle, in-room safe
If you have any questions, please feel free to contact our hotel.
If you would like the accommodation plans and rates displayed on the internet,
Please apply for a reservation via the internet reservation site.
The following fees will be charged for early check-in before the prescribed time, and late check-out.
■ Early check-in
6:00 am to 11:00 am on the day of your stay = 50% of the room rate
After 11:00 am, it will be 250THB per prescribed hour
■ Late check-out
Up to 6:00 pm on the day of check-out: 50% of the room rate
After 6:00 pm: Room rate for another night
(Plus 7% value-added tax and service charge for all fees)
We may not be able to accommodate requests for early check-in and late check-out depending on the situation on the day of your stay, so please contact us first.
FACILITIESFacilities
The hotel uses a contactless IC card key system.
The elevator is set up so that when riding, you need to bring your card key to the sensor and then press the button for your room floor.
Non-guests will be unable to enter.
ACCESS & PARKINGAccess / Parking
BRINGING CHILDRENStaying with children
[About the accommodation]
Children under 3 years old sleep free of charge.
Children 4 to 11 years old will be charged half of the extra person charge (500 Baht, tax and service charge not included).
Children 12 years old and above will be charged the same rate as adults.
*17 years old and younger cannot stay at the hotel alone. In accordance with the laws of the Kingdom of Thailand, an adult (18 years old or older) is required to stay in the same room with the guest.
[About breakfast]
Breakfast is free for children under 3 years old.
Children under 3 years old are free of charge.
Children 4 to 11 years old will be charged half price (195 Baht, tax and service charge not included).
Children 12 years old and above are charged the same rate as adults.
[About the accommodation]
Children under 3 years old sleep free of charge.
Children 4 to 11 years old will be charged half of the extra person charge (500 Baht, tax and service charge not included).
Children 12 years old and above will be charged the same rate as adults.
*17 years old and younger cannot stay at the hotel alone. In accordance with the laws of the Kingdom of Thailand, an adult (18 years old or older) is required to stay in the same room with the guest.
[About breakfast]
Breakfast is free for children under 3 years old.
Children under 3 years old are free of charge.
Children 4 to 11 years old will be charged half price (195 Baht, tax and service charge not included).
Children 12 years old and above are charged the same rate as adults.
PAYMENTCharges and payment
A cancellation fee will be charged starting the day before your scheduled stay.
・2 days before: Free of charge
・Cancellation the day before: 1 night's room charge
・Cancellation on the day: 1 night's room charge
・No-show without notice: 100% of the room charge
The above cancellation fees will be calculated based on the total fee to be paid.
Please note that cancellation fees may differ for other offfers or groups.
Please understand this in advance.
Payment is expected at the reception desk upon check-in. We kindly ask that you contact the hotel if someone other than the overnight guests will be paying, as we require payment before check-in for such cases.
- Only one-time payment is accepted for credit cards.
credit cards accepted: VISA, MasterCard, JCB, American Express, Union Pay
Payments can be made through cash, various credit cards, and QR code-based payment.
credit cards accepted: VISA, MasterCard,JCB, American Express, Union Pay
QR code payment accepted: Alipay+, WeChatPay
- Only one-time payment is accepted for credit cards.
You may pay by bank transfer no later than 3 business days prior to your check-in date.
In addition, please contact the hotel in case of bank transfer.
- If you pay for your accommodation charges or cancellation fee by bank transfer, the transfer fee shall be borne by the guest. We ask for your understanding in advance.
CORPORATION WEB RESERVATIONContracted corporate online reservation
OTHERSOthers
If you would like to have visitors, please use the lobby.
Hotel guests can unlock the entryway using their card keys, however, We ask guests who haven't yet checked in to contact the front desk over the intercom.
Further, we ask that you contact us if your actual arrival time will be much later than the one you entered on your reservation.
We apologize for the inconvenience, but please search for vacancies again after a while or contact the hotel.